Protect the Interior First
Move furniture, electronics, rugs, and valuables away from the leak. Use buckets, towels, or plastic sheeting to limit interior damage.
Avoid Electrical Hazards
If water is near light fixtures, outlets, switches, or ceiling fans, stay away from the area and shut off power only if it is safe to do so.
Document the Damage
Take photos and videos of water stains, dripping areas, ceiling damage, wet flooring, and visible exterior storm conditions from the ground. The Hacienda Heights photo and observation record keeps documentation specific without requiring roof access.
Do Not Climb the Roof
Wet or storm-damaged roofs are dangerous. Request professional inspection or emergency roof repair instead of attempting unsafe temporary fixes. For an Inglewood project, the temporary-protection scope guide identifies questions to resolve before treating initial work as permanent repair.
Homeowner Checklist
Before moving forward, make sure you can confidently review the following: When someone else is coordinating the property, use the Woodland Hills emergency handoff checklist to keep the observations and access contact clear.
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